Knowledge Hub

Dive into the juicy stuff as we spill the beans on industry know-how and all the tips and tricks of the email marketing world.  

How to Use Klaviyo Internal Alerts to Keep Your Team in the Loop (Without Lifting a Finger)
Email Strategy Esmé Schmidt Email Strategy Esmé Schmidt

How to Use Klaviyo Internal Alerts to Keep Your Team in the Loop (Without Lifting a Finger)

There’s nothing worse than missing a key moment with a customer because no one on your team knew it happened. Unless someone’s manually checking profiles or dashboards 24/7, these things slip through the cracks. That’s why Klaviyo’s Internal Alerts exist. They’re built to quietly tap your team on the shoulder when something important happens. 

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Behavioural Segmentation: The Key to Smarter Email Marketing 
Email Strategy Esmé Schmidt Email Strategy Esmé Schmidt

Behavioural Segmentation: The Key to Smarter Email Marketing 

Have you ever wondered why some of your emails hit the mark while others fall flat? It’s not always about the copy or design, but instead, sending the right message to the right people at the right time. In this blog, we’ll look into how behavioural segmentation works, why it’s a must-have for your email strategy and the specific KPIs it can improve. We’ll also break down the different types of behavioural segmentation so you can start segmenting like a pro. 

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The Anatomy of a Welcome Series
Email Flows Esmé Schmidt Email Flows Esmé Schmidt

The Anatomy of a Welcome Series

Your welcome series is your chance to show customers who you are and what you’re about while guiding them toward their next step, whether that’s exploring your products, completing a purchase, or simply getting to know your brand. An excellent welcome email doesn’t just inform; it starts a relationship with every customer.

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Emails going to spam? Here’s why and how to fix it
Email Strategy Esmé Schmidt Email Strategy Esmé Schmidt

Emails going to spam? Here’s why and how to fix it

Ever sent an email you were sure would blow up your sales, only to see dismal open rates and little engagement? Chances are, your emails are going straight to the dreaded spam folder. In this post, we’ll cover why email deliverability matters, how to spot issues, and what you can do to fix them—just in time for BFCM!

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