Knowledge Hub

Dive into the juicy stuff as we spill the beans on industry know-how and all the tips and tricks of the email marketing world.  

How to Turn Your Loyalty Program Into an Acquisition Engine
Esmé Schmidt Esmé Schmidt

How to Turn Your Loyalty Program Into an Acquisition Engine

In this post, we’ll look at how to reframe your loyalty program as a growth engine. We’ll cover tactics that tie loyalty to acquisition, unpack program mechanics that drive referral and repeat simultaneously, and share what to track if you're aiming to scale sustainably.

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The anatomy of an abandoned cart flow
Esmé Schmidt Esmé Schmidt

The anatomy of an abandoned cart flow

In this guide, we’ll break down the anatomy of an abandoned cart flow, how it differs from browse abandonment, and why it deserves its own strategy. Plus, how to set it all up in Klaviyo (including pairing your emails with SMS).

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Ultimate Guide to Using Reviews in Email Marketing
Esmé Schmidt Esmé Schmidt

Ultimate Guide to Using Reviews in Email Marketing

In this guide, we’ll show you how to ask for reviews without sounding desperate, use testimonials to boost clicks and conversions, build automated flows that gather and showcase reviews and pick the tools that make it all seamless. Let’s get into it. 

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How to Use Klaviyo Internal Alerts to Keep Your Team in the Loop (Without Lifting a Finger)
Esmé Schmidt Esmé Schmidt

How to Use Klaviyo Internal Alerts to Keep Your Team in the Loop (Without Lifting a Finger)

There’s nothing worse than missing a key moment with a customer because no one on your team knew it happened. Unless someone’s manually checking profiles or dashboards 24/7, these things slip through the cracks. That’s why Klaviyo’s Internal Alerts exist. They’re built to quietly tap your team on the shoulder when something important happens. 

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How to Automatically Suppress Profiles in Klaviyo Using a Webhook
Esmé Schmidt Esmé Schmidt

How to Automatically Suppress Profiles in Klaviyo Using a Webhook

We’ll show you how to configure the suppression webhook, explain what key inputs you need, and how to test your setup to keep your email list clean without manual intervention. No technical background, API experience, or coding skills required. This guide is all you’ll need. 

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